Delta Dental of Idaho complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Delta Dental of Idaho does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.
Delta Dental of Idaho provides free aids and services to people with disabilities to communicate effectively with us, such as free language services to people whose primary language is not English by qualified interpreters and some information written in Spanish.
If you need these services, contact our Customer Service at (800) 356-7586 or by email at customerservice@deltadentalid.com.
If you believe that Delta Dental of Idaho has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:
Operations Manager, 555 E Parkcenter Blvd, Boise, Idaho 83706
Toll-free (866) 912-7997, Fax (208) 344-4649
customerservice@deltadentalid.com
You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, our Operations Manager is available to help you.
You can also file a civil rights complaint with the U.S. Department Of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights complaint portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.